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Last updated: March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Velantis Maison de Parfum ("Company," "we," "us," or "our"). By accessing, browsing, or making a purchase on our website velantisparfums.com and related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Service.
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes. This license does not permit you to:
We strive to provide accurate product descriptions, images, and pricing on our Service. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to:
Placing an order on our Service constitutes an offer to purchase products. We reserve the right to accept or reject any order at our sole discretion. Order confirmation does not constitute acceptance of your order; acceptance occurs when we ship the products to you.
We will make reasonable efforts to fulfill orders in a timely manner. However, we do not guarantee specific delivery dates. Delivery times may vary depending on your location, shipping method, and other factors beyond our control.
Payment must be received before we ship your order. We accept payment through Stripe and other payment processors as displayed on our checkout page. By providing payment information, you represent that you are authorized to use that payment method and that the information is accurate.
All prices are in USD unless otherwise stated. Prices are subject to change without notice. Taxes and shipping costs will be calculated and displayed during checkout.
We ship products to addresses within the United States and select international locations. Shipping costs are calculated based on weight, destination, and shipping method selected at checkout. Risk of loss transfers to you upon delivery to the carrier.
We are not responsible for delays caused by carriers, customs, or other factors beyond our control. Tracking information will be provided when available.
We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may return it within 30 days of receipt for a full refund (excluding shipping costs).
To be eligible for a return:
To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide return shipping instructions. Refunds will be processed within 7-10 business days of receiving the returned product.
All fragrances sold through our Service are guaranteed to be authentic and sourced directly from authorized distributors. We warrant that products will be free from defects in materials and workmanship under normal use.
This warranty does not cover damage caused by misuse, improper storage, or normal wear and tear. If you believe a product is defective, please contact us within 30 days of receipt.
All content on our Service, including text, graphics, logos, images, and software, is the property of Velantis Maison de Parfum or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
"Velantis Maison de Parfum" and related logos are trademarks of Velantis Maison de Parfum. All other trademarks, logos, and brand names are the property of their respective owners.
If you submit reviews, comments, or other content to our Service ("User Content"), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content. You represent and warrant that you own or have the right to use the User Content and that it does not violate any third-party rights.
We reserve the right to remove, edit, or refuse to publish any User Content that we deem inappropriate, offensive, or in violation of these Terms.
TO THE FULLEST EXTENT PERMITTED BY LAW, VELANTIS MAISON DE PARFUM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claims arising out of or relating to these Terms or your use of the Service shall not exceed the total amount paid by you for products purchased through our Service.
OUR SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
You agree not to engage in any of the following prohibited conduct:
You agree to indemnify, defend, and hold harmless Velantis Maison de Parfum and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules.
You agree to arbitrate any dispute on an individual basis and waive your right to participate in class action lawsuits or class arbitrations.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other policies posted on our Service, constitute the entire agreement between you and Velantis Maison de Parfum regarding your use of the Service and supersede all prior agreements and understandings.
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page and, when appropriate, by sending you an email notification.
Your continued use of our Service after any modifications to these Terms constitutes your acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us at:
By using Velantis Maison de Parfum, you acknowledge that you have read and understood these Terms of Service and agree to be bound by all of their provisions.